Ray Global Digital’s Privacy Policy
Effective from August 1, 2020
Welcome to Ray Global Digital’s Privacy Policy!
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About Us
Ray Global Digital is a creative multimedia branding studio situated in Espoo, Finland and Lagos, Nigeria. Ray Global Digital is known as Cross Force Media in Nigeria. We offer strong and distinct brand identities based on research and creative innovation. We believe strongly in creating ideology and technology that preserves the future. Our mission is to inspire humanity to find a common ground and push the frontier via entertainment, game development, humanity based multimedia and online television contents, we also provide client based services, products, projects, music, films, creative workshops and educative engagements. We deliver business, fun events, educative, social, entertainment and faith based experiences to people around the world.
This Privacy Policy applies when you use our services as stated below. If you have any questions or concerns regarding this policy, please contact us at ray@rayglobaldigital.com.
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1. Please read carefully!
Ray Global Digital develops and publishes multimedia and new media content for web, application, stores, social media, business, education, faith, community based workshops, private clients, corporate clients and personal clients . “tvRay,” “Ray,” “Ray Global,” “Ray Global Digital", "Cross Force Media", "Cross Force” “we,” “our,” or “us” in this Privacy Policy refers to Ray Global Digital.
Ray Global Digital cares deeply about the privacy of its visitors, customers and users. To that end, this Privacy Policy explains how Ray Global Digital, together with its affiliated companies and platforms worldwide, collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all Ray Global Digital users, including unregistered visitors, registered users, clients, volunteers, workers and premium customers and to all Ray Global Digital services, including our websites (www.rayglobaldigital.com and any of its subdomains, the “www.kbell.org”).
The purpose of this Privacy Policy is not to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.
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Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.
2. Information That We Collect and How We Collect It
2.1. User Information:
In order to provide you the services, we must collect Personal Information relating to personal information which enables us to identify our users. We collect Personal Information you provide us, from your use of the services, and from other sources that connect us and users. Here are the types of Personal Information we collect about you:
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Information you provide us. When you agree that we offer you our services, purchase, volunteer, visit and/or register for workshops, use any of our services; and/or when you contact us directly by any communication channel (e.g., emails, mobile contact, official social media), you may provide us personal Information, such as
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your names;
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your social media handles;
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your gender;
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your age or birthday;
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your e-mail address;
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other information that helps us to identify you or helps us to provide or improve our services.
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Your website domain, biography, videos and your pictures.
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2. Information we collect when you use the Services. When you visit, download, and/or use any of our services, we may collect aggregated
usage personal Information, and we may give you the ability to import your address book contacts by filing our contact form and/or provide
you ability to request that we add you to our contact list.
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3. Information we generate Using Our Services. When you use our Services, we collect information on the ways and manner in which you
use and interact with our services, such as the time and for how long you join our show, play the video, share the video, recommend the
content, share our domain, send us suggestions and/or ideas, buy our products, donate/support our products and/or us, number of your
feature on our platform, purchases you make, and other activities there in on our platform.
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4. Information we collect from other sources. We may receive personal information about you from third-party sources, such as (i)Other
third party’s website, blog, book, ebook, television’s/radio’s channel, community events that you might have featured before (ii) security
providers, fraud detection and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms,
when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username,
basic profile personal information) and in order to improve our service to you iii) advertising and marketing partners in order to monitor,
manage and measure our ad campaigns, by us, for you and/or for us, to serve you via advertising more tailored to your interests.
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2.2. Users of Users Information:
We may also receive personal information via enquiries, query for and/ on behalf of our users featured on our website and other official platforms connected to our website and/or other platforms.
2.3. Ray Global Digital Jobs Applicant Information
We also collect information that is provided to us by Ray Global Digital jobs candidates (“Applicants”), when they apply to any of the open positions published at www.rayglobaldigital.com, and/or by email, our social media jobs’ application platform and/or other means of Ray Global Digital jobs application. This also applies to Ray Global Digital Job / Contributor volunteering application.
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3. Why do we collect such information?
We use your information under severe legal bases, including to establish and perform our contract with you, for our legitimate interests, to comply with our legal obligations, to establish, use and protect Ray Global Digital’s rights, or otherwise with your consent.
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We use your Personal Information for the following purposes:
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To provide and operate the services;
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To further develop, customise, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Users with general or personalised service-related notices and promotional messages.
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To help us to update, expand and analyse our records to identify new customers;
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To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;
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To create aggregated statistical data and other aggregated and/or inferred Personal Information, which we or our business partners may use to provide and improve our respective services;
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To provide you with professional assistance upon your request only;
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To enhance our data security and fraud prevention capabilities; and
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To comply with any applicable laws and regulations.
We use your Personal Information for the purposes set out in Section 3 where:
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Our use of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you.
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Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have; or
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Our use of your Personal Information is necessary to support legitimate interests and business purposes to maintain and improve our Services and their effectiveness in a way that is proportionate and that respects your privacy rights.
4. How we share your Personal Information
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We will not share your Personal Information with the third party without your agreement to do so, otherwise, except where we are required by law to do so. However, we often encourage our users to connect and interact with other users for their benefit and to improve their business or discover their potential customers.
5. Your rights in relation to your Personal Information
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Ray Global Digital agrees that it is of a necessity that you have control over your Personal Information. Should in case there is a need for you to do so. You can access or request deletion of your personal information by submitting a request through our unsubscribe form. If you want to stop receiving promotional emails from Ray Global Digital, click on the “unsubscribe” link at the bottom of any promotional email from us.
6. Payment Information and Policy
Ray Global Digital mostly generates income through support, gift purchases and payment for our services and/or to further improve and/or update our production facility and equipments. We will not ask users to send their account number and/or account details to us. We will not ask users to make payment to a personal bank account other than the official company's bank account (Ray Global Digital’s Nordea bank account in Finland Only). Possibility of payment via bank account is only possible through Finland at the moment. We may use other means of funding platforms but ensure that you confirm the authenticity of that platform as relating to use by contacting us only through our official website - www.rayglobaldigital.com/contactus or ray@rayglobaldigital.com . We may use personal information provided to send you a thank you message, inform you of our next projects, inform you of our finished project, give you a chance to contribute ideas and/or suggestion, invite you to events via all our official platforms, we recommend that you confirm and re-check to confirm if they are actually our official platforms, if you are not sure, contact us through our website contact form to cross check at www.rayglobaldigital.com/contactus.
7. Our Policies Concerning Children
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Generally, most of our services are not intended for children under the age of 13 and/or without parent consent. Children are not permitted to use these services without adult supervision, incase of any content for Children and we do not knowingly collect any personal information from Children.
8. Questions and Complaints
If you have any questions or concerns about our collection, use or disclosure of Personal Information, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, please contact us – www.rayglobaldigital.com/contactus. We will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. We take every privacy complaint seriously and will make all reasonable efforts to resolve your complaint promptly and in accordance with applicable law. ​
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9. Data Retention
We may retain your Personal Information for as long as your User Account is active, as indicated in this Privacy Policy, or as otherwise needed to provide you with our Services.
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We may continue to retain your Personal Information after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or the services that we have provided in order to prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests. We maintain a data retention policy which we apply to Personal Information in our care.
We advise against posting or sharing any Personal Information (by via any means) you don’t wish to publicise.
10. Third-Party Services
Our Services may contain links to other websites or services. We are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Services and to read the privacy statements of each and every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third party websites and services.
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We may update this Privacy Policy as required by applicable law, and to reflect changes to our Personal Information collection, usage and storage practices. We encourage you to from time to time review this page for the latest information on our privacy practices.
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