Effective from August 1, 2020
Ray Global Digital is a creative multimedia branding studio situated in Espoo, Finland and Lagos, Nigeria. Ray Global Digital is known as Cross Force Media in Nigeria. We offer strong and distinct brand identities based on research and creative innovation. We believe strongly in creating ideology and technology that preserves the future. Our mission is to inspire humanity to find a common ground and push the frontier via entertainment, game development, humanity based multimedia and online television contents, we also provide client based services, products, projects, music, films, creative workshops and educative engagements. We deliver business, fun events, educative, social, entertainment and faith based experiences to people around the world.
1. Please read carefully!
2. Information That We Collect and How We Collect It
2.1. User Information:
In order to provide you the services, we must collect Personal Information relating to personal information which enables us to identify our users. We collect Personal Information you provide us, from your use of the services, and from other sources that connect us and users. Here are the types of Personal Information we collect about you:
Information you provide us. When you agree that we offer you our services, purchase, volunteer, visit and/or register for workshops, use any of our services; and/or when you contact us directly by any communication channel (e.g., emails, mobile contact, official social media), you may provide us personal Information, such as
your social media handles;
your age or birthday;
your e-mail address;
other information that helps us to identify you or helps us to provide or improve our services.
Your website domain, biography, videos and your pictures.
2. Information we collect when you use the Services. When you visit, download, and/or use any of our services, we may collect aggregated
usage personal Information, and we may give you the ability to import your address book contacts by filing our contact form and/or provide
you ability to request that we add you to our contact list.
3. Information we generate Using Our Services. When you use our Services, we collect information on the ways and manner in which you
use and interact with our services, such as the time and for how long you join our show, play the video, share the video, recommend the
content, share our domain, send us suggestions and/or ideas, buy our products, donate/support our products and/or us, number of your
feature on our platform, purchases you make, and other activities there in on our platform.
4. Information we collect from other sources. We may receive personal information about you from third-party sources, such as (i)Other
third party’s website, blog, book, ebook, television’s/radio’s channel, community events that you might have featured before (ii) security
providers, fraud detection and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms,
when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username,
basic profile personal information) and in order to improve our service to you iii) advertising and marketing partners in order to monitor,
manage and measure our ad campaigns, by us, for you and/or for us, to serve you via advertising more tailored to your interests.
2.2. Users of Users Information:
We may also receive personal information via enquiries, query for and/ on behalf of our users featured on our website and other official platforms connected to our website and/or other platforms.
2.3. Ray Global Digital Jobs Applicant Information
We also collect information that is provided to us by Ray Global Digital jobs candidates (“Applicants”), when they apply to any of the open positions published at www.rayglobaldigital.com, and/or by email, our social media jobs’ application platform and/or other means of Ray Global Digital jobs application. This also applies to Ray Global Digital Job / Contributor volunteering application.
3. Why do we collect such information?
We use your information under severe legal bases, including to establish and perform our contract with you, for our legitimate interests, to comply with our legal obligations, to establish, use and protect Ray Global Digital’s rights, or otherwise with your consent.
We use your Personal Information for the following purposes:
To provide and operate the services;
To further develop, customise, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Users with general or personalised service-related notices and promotional messages.
To help us to update, expand and analyse our records to identify new customers;
To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;
To create aggregated statistical data and other aggregated and/or inferred Personal Information, which we or our business partners may use to provide and improve our respective services;
To provide you with professional assistance upon your request only;
To enhance our data security and fraud prevention capabilities; and
To comply with any applicable laws and regulations.
We use your Personal Information for the purposes set out in Section 3 where:
Our use of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you.
Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have; or
Our use of your Personal Information is necessary to support legitimate interests and business purposes to maintain and improve our Services and their effectiveness in a way that is proportionate and that respects your privacy rights.
4. How we share your Personal Information
We will not share your Personal Information with the third party without your agreement to do so, otherwise, except where we are required by law to do so. However, we often encourage our users to connect and interact with other users for their benefit and to improve their business or discover their potential customers.
5. Your rights in relation to your Personal Information
Ray Global Digital agrees that it is of a necessity that you have control over your Personal Information. Should in case there is a need for you to do so. You can access or request deletion of your personal information by submitting a request through our unsubscribe form. If you want to stop receiving promotional emails from Ray Global Digital, click on the “unsubscribe” link at the bottom of any promotional email from us.
6. Payment Information and Policy
Ray Global Digital mostly generates income through support, gift purchases and payment for our services and/or to further improve and/or update our production facility and equipments. We will not ask users to send their account number and/or account details to us. We will not ask users to make payment to a personal bank account other than the official company's bank account (Ray Global Digital’s Nordea bank account in Finland Only). Possibility of payment via bank account is only possible in Finland. We may use other means of funding platforms but ensure that you confirm the authenticity of that platform as relating to use by contacting us only via www.rayglobaldigital.com/contactus or email@example.com . We may use personal information provided to send you a thank you message, inform you of our next projects, inform you of our finished project, give you a chance to contribute ideas and/or suggestion, invite you to events via all our official platforms, we recommend that you confirm and re-check to confirm if they are actually our official platforms, if you are not sure, contact us through our website contact form to cross check at www.rayglobaldigital.com/contactus.
7. Our Policies Concerning Children
Generally, most of our services are not intended for children under the age of 13 and/or without parent consent. Children are not permitted to use these services without adult supervision, incase of any content for Children and we do not knowingly collect any personal information from Children.
8. Questions and Complaints
9. Data Retention
We may continue to retain your Personal Information after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or the services that we have provided in order to prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests. We maintain a data retention policy which we apply to Personal Information in our care.
We advise against posting or sharing any Personal Information (by via any means) you don’t wish to publicise.
10. Third-Party Services